Travel Frequently Asked Questions (in no particular order)

Travel insurance is no different than any other insurance; we buy it for peace of mind. Here is what Rick Steve’s says about travel insurance. “Travel insurance can minimize the considerable financial risks of traveling: accidents, illness, missed flights, canceled tours, lost baggage, theft, terrorism, travel-company bankruptcies, emergency evacuation, and getting your body home if you die. Each traveler’s potential loss varies, depending on how much of your trip is prepaid, the refundability of the air ticket you purchased, your state of health, the value of your luggage, where you’re traveling, the financial health of your tour company and airline, and what coverage you already have (through your medical insurance, homeowners or renters insurance, and/or credit card). For some travelers, insurance is a good deal; for others, it’s not. What are the chances you’ll need it? How willing are you to take risks? How much is peace of mind worth to you? Take these considerations into account, understand your options, and make an informed decision for your trip.”
The short answer is: no. It’s a nonrefundable ticket. But if you inform your airline you won’t be able to fly, you have a year from the time you booked your ticket — not the date of your flight — to use a ticket credit, minus a change fee.
Yes, according to the State Department, you will need either a Passport or a Passport Card.
If you are departing from outside of the U.S., then, yes. There is one exception for U.S. citizens on closed-loop cruises (cruises that begin and end at the same port in the U.S.) will be able to enter or depart the country with proof of citizenship, such as a government-issued birth certificate and laminated government issued picture ID, denoting photo, name and date of birth. A U.S. citizen under the age of 16 will be able to present either an original or notarized or certified copy of his or her birth certificate, a Consular Report of Birth Abroad issues by DOS, or Certificate of Naturalization issued by U.S. Citizenship and Immigration Services.

Note: Baptismal papers and hospital certificates of birth are not acceptable. Voter registration cards or Social Security cards are not considered proof of citizenship.
Telephone calls outside the U.S. can be expensive so check with your provider to find out what charges you can expect to incur. You can usually purchase an international plan for a few dollars which will lower the per minute rate, however, data capture such as email is usually costly.
Essentially, jet lag is a series of symptoms that occur when our internal body clock is disrupted. Most people have a harder time adjusting when they travel east than west. There are more remedies then there are time zones so it may take a bit of trial and error to see what works best for you. You do want to try and get on local time as soon as you can. Provided I arrive before 2:00PM, I have a small meal and take a short (less than 2 hour) nap. I then go to bed at my normal (local) bedtime and generally feel refreshed in the morning. It’s also very important to stay hydrated when flying.

We get that question occasionally, generally from people that DIY. If you are looking at our website, you probably already know the value a professional travel agent can bring. The industry is changing and so have travel agents. Rather than merely booking transactions or acting as order-takers, agents now function as travel advisers. We work collaboratively with our clients to sort through vast amounts of information and make informed decisions, much like financial advisers assist clients in managing their money.

Not convinced, here are just a few more reasons why the service of a professional travel agent can benefit you.

1. We are educated professionals and have personal experience

Travel is our business and we take it very seriously. We spend time and money staying current and have already been to many of the places you want to travel.

2. You don’t have time to waste

Have you tried to call one of the airlines recently? The average wait time exceeds 10 minutes and can be as long as an hour. And, instead of searching blindly on the Internet for hours, days, or even weeks – depending on the complexity of the travel plans – you can have an expert do the research for you, with your personal needs in mind.

3. We have clout and access

We spend years developing relationships with suppliers who are generally willing to do us a favor and get you the connecting rooms you want. We also have access to pricing and availability that you can’t find on the internet. Oh, and by the way, the hotel knows when your room is booked by an online discount agent and your room generally reflects that.

4. You want your trip to be right

Organizing a trip is like doing a puzzle, and it can be very complicated and time consuming to fit all the pieces together perfectly. A good agent will tailor-make experiences to make your trip memorable.

5. You are paying for the service anyway

Most people don’t realize this but the cost of the travel agent is built in to the price you pay so you may as well use us and let us do the work for you. So for the same price, and often less, you get to pick our brains about shore excursions, how to best use your Fast Track Disney Pass, how to exchange currency….you get the picture.

6. We are your safety net

A cruise line future sales agent recently told me the story of being on a ship when Hurricane Sandy hit. She said, “I could tell right away who had used a travel agent and who didn’t. The person that used an agent made one call or sent one email and their agent took care of the rest.” Enough said.

Remember, travel is the one thing you buy that makes you richer!